
While researching todayās topic, I had a moment where I thought: āAm I really about to write about something I struggle with?ā
And the answer was⦠yes. Because weāre all here to learn, and Iām constantly working on improving myself too.
In meetings, I donāt always have the calmness or presence of mind to pause and think before responding. Most of the time, I go into autopilot and just react.
And that doesnāt always lead to the most thoughtful conversations.
But hereās whatās helped me: watching how great communicators handle conflict.
I really admire my manager and the leadership team where I work. They have this way of slowing things down with a simple shift in language.
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āHelp me understand thisā¦ā ā Thatās my managerās go-to phrase.
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āHelp my little brain understand thisā¦ā ā Thatās a line one of our execs uses often, and while itās light and self-deprecating, it works. It invites clarity, not defensiveness.
Iāve learned a lot just by observing how they talk. Theyāre not avoiding conflict ā theyāre navigating it with curiosity and intention. Thatās a skill Iām working on every day.
If you want practical ways to do the same, todayās newsletter is for you.
Enjoy,
ā Aderson
š§Æ How to Handle Tension Without Blowing Things Up (Start With Curiosity)
Ever feel that tight, awkward silence in a meeting after someone disagrees? Or that moment when something goes wrong and you want to ask āWhat were you thinking?!ā ā but instead⦠you say nothing?
āHow do I bring up a conflict without making things worse?ā
Thatās the question I get a lot. And hereās the truth: You donāt need to be aggressive. You donāt need to avoid it either. You need to get curious.
When tension shows up, curiosity is one of the most powerful tools you have. It lowers defenses. It opens doors. And it leads to real conversations that actually solve things.
3 Reasons Curiosity Helps You Handle Conflict Better
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š§ Curiosity Helps You Understand the Why
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š It Slows You Down Before You React
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šļø It Makes the Other Person Feel Safe Enough to Talk
š§ Curiosity Helps You Understand the Why
Hereās the problem with most conflict: we assume bad intent.
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āThey ignored the spec because theyāre careless.ā
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āShe cut me off in the meeting on purpose.ā
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āHeās blocking my idea just to be difficult.ā
But more often than not, people have reasons ā context you donāt know yet.
Starting with curiosity sounds like:
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āHey, I noticed the spec wasnāt followed ā what was your thinking behind that?ā
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āHelp me understand your concern with this approach ā I want to make sure Iām seeing it from your angle.ā
Youāre not letting them off the hook. Youāre just opening the door to a better explanation than the one your brain created.
And thatās where the real resolution starts.
š It Slows You Down Before You React
When conflict hits, itās easy to jump into defense mode ā especially in fast-paced teams.
You might interrupt. You might fire back. Or you might shut down completely.
Curiosity is your pause button.
Instead of reacting, youāre observing:
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āWhat might they be trying to say that Iām not hearing yet?ā
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āWhy is this issue important to them?ā
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āAm I reacting to the words or the tone?ā
This mental shift puts you back in control. And when youāre calm, you communicate better ā period.
šļø It Makes the Other Person Feel Safe Enough to Talk
Letās flip the script: Have you ever felt attacked during a disagreement?
That tight feeling in your chest? That instinct to defend or shut down?
Thatās exactly how others feel when we lead with blame or sarcasm ā even unintentionally.
Curiosity softens the edge. It signals: āIām here to understand, not to win.ā
And that makes the other person more likely to open up, listen, and find a way forward.
Itās not about avoiding hard truths. Itās about creating the conditions where those truths can actually be heard.
Final Thoughts
You donāt need to be loud to be assertive. You donāt need to avoid conflict to be nice.
You just need to approach it with a little more curiosity and a little less assumption.
Try this the next time something feels off:
Instead of āWhy did you do that?ā Say āCan you walk me through your thought process?ā
Personal Updates
- š¤ Testing a new AI tool for coders called Augment Code - https://www.augmentcode.com/ - It works as a plugin to VS Code and everybody in the company is raving for it!
āCuriosity will conquer fear even more than bravery will.ā ā James Stephens
Aderson